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onboarding

2 essays

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2 essays

Featured essay

The Cost of Poor User Onboarding Experience

A poor onboarding experience can cost your company. But have you ever estimated exactly how much you can gain by improving the first experience that prospects have with your product?

Apr 2016 2 min read

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The Cost of Poor User Onboarding Experience

case study

A Product Onboarding Hack That Increased Product Activation Rate by 100% (Respondly Case Study)

User activation is often an overlooked step in the Customer Lifecycle. SaaS companies focus a lot of energy on free trial sign-ups, but it is not enough to get your customers into the product trial. You have to build an on-boarding process that will reduce time to value.

Jul 2015 · 3 min read